Money back guarantee
Dotted stands apart as the sole provider with a genuine money-back commitment, manifesting in the form of AWS credits capped to your total AWS bill.
In the event of an overcommitment arising from unused Savings Plans or Reserved Instances procured by Dotted on your behalf within any 30-day period, you qualify for the full amount credited in AWS credits for the subsequent month.
This unique approach distinguishes us from other companies in the market, as we go beyond merely waiving our fees for the month, ensuring a transparent and customer-centric commitment.
We strongly encourage you to carefully scrutinize the terms and conditions of any prospective cost-saving service, paying particular attention to this crucial clause. At Dotted, not only do we refrain from charging you for the cost savings we achieve, but we also believe in the principle of fairness by absolving our customers of responsibility for overcommitments resulting from our errors.
It's essential to note that this money-back guarantee specifically excludes overcommitments made by the customer or any third party involved in optimizing your cost savings.