# via 'Join With A Pre-Existing Org(s)'

For customers that have a complex AWS organization setup and are unable to disassociate the accounts from their AWS organization there are paths to successfully onboarding with Dotted.&#x20;

These users should contact Dotted via booking a [call](https://calendly.com/usedotted/30min), Slack or email to discuss the pros and cons of each onboarding approach.

{% hint style="info" %}
If you need help with this in the interim, please reach out to us at <support@usedotted.com>
{% endhint %}
